Refund & Return Policy
Shipping Policy
At Gun & Ammo Supply, we strive to process and ship orders as quickly as possible to ensure timely delivery. Please review our shipping policy below for details:
- Processing Time: Orders are processed within 1-2 business days, excluding weekends and holidays. You will receive a confirmation email once your order has been shipped.
- Shipping Methods: We offer standard and expedited shipping options. Free shipping is available for orders over $500. All shipments will include tracking information.
- Delivery Time: Delivery times vary based on your location and the shipping method chosen at checkout. Typically, orders arrive within 3-7 business days.
- Shipping Restrictions: We comply with all local, state, and federal laws. Some ammunition or firearm-related items may have restrictions based on your location, and we cannot ship to areas where they are prohibited. Ensure your order complies with your local regulations.
- Shipping Damage: If your order arrives damaged, please contact our customer service team within 48 hours of receiving your package to initiate a claim.
Return Policy
Due to the nature of the products we sell, returns are limited. Please read the following guidelines carefully:
- Ammunition & Firearms: All sales of ammunition and firearms are final. We cannot accept returns on these items for safety and legal reasons.
- Defective Items: If you receive a defective product, contact us within 7 days of receipt, and we will assist in arranging a replacement or repair, depending on the manufacturer’s warranty.
- Non-Firearm Items: We accept returns on non-firearm products like accessories and gear within 30 days of purchase, provided the items are unused and in their original packaging. The customer is responsible for return shipping costs.
- Refunds: Approved returns will be processed within 7-10 business days after we receive the product. Refunds will be issued to the original payment method.
For any queries regarding shipping or returns, please contact our support team at info@gunammosupply.com or call +1 (201) 500 5395.